Contact
A real person reads these.
No ticket queue and no chatbot. Messages are answered within one working day, usually sooner.
Send us a message
The studio
Threadfield Private Limited
8 Abanindra Nath Thakur Sarani
Shantiniketan Building
Kolkata, West Bengal 700017
India
- Orders & care
- threadfieldpvivatelimited@gmail.com
- Phone
- +91 62914 47050
- Open
- Monday to Saturday, 10:00 – 19:00 IST
- Registered name
- Threadfield Private Limited
- Trade licence
- 0532 9100 6634
- On your statement
- Threadfield Private Limited
- Grievance Officer
- threadfieldpvivatelimited@gmail.com
- Complaint handling
- Acknowledged within 48 hours, resolved within one month.
Might be quicker
Sizing and fit
Tell us your usual size in another brand and we will tell you what to order here.
See the size guide →Where is my order?
Orders ship in two working days and take three to six after that.
Shipping details →Return or exchange
15 days, unworn, tags on. Exchanges are free within India.
Start a return →Repairs
Anything we sewed, we mend free — however long you have had it.
How repairs work →